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FAQs


Which material is best for me – Silicona or TPE?

When looking for a sex doll that suits you, you’ll encounter two materials: TPE and silicone. While browsing our products, you’ll notice that silicone models look more realistic, but come with a higher price tag.

Silicona dolls are made from synthetic material and have a skin-like, smooth structure. The feel is very realistic, and you can position your companion in numerous poses during lovemaking.

Compared to TPE models, maintenance requires more effort. For bathing or showering, warm water and mild soap are sufficient. After cleaning, using powder helps keep your doll’s skin soft and smooth.

TPE (thermoplastic elastomer) is the second material used to manufacture real dolls. It’s particularly soft, but feels more rubbery than silicone. To prevent cracks, it’s important to regularly care for your TPE doll and treat it with powder.

If you’re looking for an especially soft and cuddly love doll that takes on your body temperature, a TPE model is a good choice. It warms up with you and gives you the comforting feeling of not being alone in bed.

Whether you choose a TPE or silicone sex doll depends on various factors. Budget is an important criterion. Many beginners initially choose a TPE model to first become familiar with using these love dolls. The advantages here are the lower price and reduced maintenance.

If you value precisely detailed craftsmanship and price is not an issue, then a silicone love doll is also a good choice.


Which Shipping Companies Do You Use?

We primarily use USPS and DHL as our shipping partners. Most of our products ship from China, while certain items are fulfilled directly from our Los Angeles or Poland warehouses (we operate our own overseas storage facilities).


How Are Shipping Costs Calculated?

To provide the ultimate customer experience, we offer free worldwide shipping on all orders—this is our special policy to reward customer loyalty.


What Is the Estimated Delivery Time?

  • From China to North America: Approximately 15–21 business days
  • From China to Europe: Approximately 12–21 business days
  • From local warehouses (LA/Poland): 7 business days or faster


Who Pays Customs Duties?

Thanks to our strong partnerships with logistics and customs authorities, all import fees and tariffs are covered by us—no extra charges for you.


What Makes Us Stand Out?

We partner exclusively with precision manufacturing experts, each factory rigorously vetted through our strict selection process. Every product undergoes 26-step quality control inspections before shipment, ensuring premium craftsmanship and reliability for every order.

INFORMATION ABOUT US

Have questions? We’re here to help!

If you still have questions after browsing our website, feel free to contact us through live chat or email. You can also check our FAQ section for product details, user guides, and after-sales service information.

For questions about materials, dimensions, or maintenance, we serve you with professional attitude and strict privacy protection. Thank you for your trust!

Service Hours

Monday to Sunday, 08:00~23:59 (US Time)

Live Support

Click here to contact our online customer service.

Soporte por correo electrónico Reply within 24 hours: [email protected]

Phone Consultation

  • Hong Kong Hotline: +852 4618 4089

If no one answers, please leave a message with your name, email and brief request, and we will contact you as soon as possible.

(During non-service hours, please contact us via email/online customer service)


 

Hong Kong Headquarters

UNIT 11, 9/F, THE CLOUD, NO.111 TUNG CHAU STREET, TAI KOK TSUI, HONG KONG