Thank you for visiting our website (“www.angeldesires.com”). We value your trust and are committed to protecting your personal data and privacy. This Privacy Policy explains how we collect, use, share, and protect the information you provide to us when you use our Site and related services.

Who we are

We are AngelDesires, an independent online retailer specializing in premium love dolls (collectively referred to as “Products” or “Services”). For the purposes of applicable data protection laws, we act as the data controller responsible for your personal data collected through this website and related online services.

If you have any questions or concerns about our data practices, please contact us at support@angeldesires.com

What Personal Data We Collect and Why

When you interact with our site (“www.angeldesires.com”), we collect both the personal information you voluntarily provide to us (such as name, address, and email) and certain data automatically collected through cookies and analytics tools (such as IP address, browser type, and device information).

We use this data to process orders, improve site functionality, ensure payment security, and provide customer support.

a. Personal Information

  • Contact Details: name, email address, phone number, and shipping/billing address.
  • Order Details: purchase history, payment method (we do not store credit card numbers; payments are processed securely through third-party gateways like PayPal).
  • Optional Information: If you subscribe to our newsletter or participate in surveys or promotions, we may collect your preferences, product interests, and feedback

b. Automatically Collected Information

  • IP address and device type
  • Browser type and version
  • Referring website or source
  • Pages you visit and time spent on each page
  • Cookies and similar tracking technologies

We do not sell, rent, or trade your personal data to any third party for marketing purposes.

Embedded Content from Other Websites

Our site may include embedded content (e.g., videos or images) from third-party websites. These external sites may collect data about you, use cookies, or track your interaction. We are not responsible for how those third-party platforms handle your data, and we encourage you to review their respective privacy policies.

How We Process Your Information

Our site may include embedded content (e.g., videos or images) from third-party websites. These external sites may collect data about you, use cookies, or track your interaction. We are not responsible for how those third-party platforms handle your data, and we encourage you to review their respective privacy policies.

We process your personal information to fulfill orders, manage your account, improve services, and respond to inquiries.

Marketing communications are only sent when you have provided explicit consent, and you may withdraw this consent at any time by following the unsubscribe link in our emails.

When and With Whom We Share Your Information

We only share your personal data with trusted partners when necessary to operate our business or fulfill your requests:

  • Payment processors (e.g., PayPal) to securely handle transactions.
  • Shipping and logistics partners to deliver your orders.
  • Legal authorities when required by law or in response to valid legal requests.

All third-party partners are required to handle your data securely and use it only for the intended purposes.

How Long We Retain Your Data

We retain personal data only as long as needed to fulfill the purposes outlined in this Policy:

  • Order and payment data are stored for up to 5 years as required by accounting and tax laws.
  • User accounts remain active until you request deletion.
  • Emails or inquiries are kept for a reasonable period to ensure proper follow-up.

When no longer needed, your information is securely deleted or anonymized. You may request deletion of your data at any time by contacting us.

How Do We Keep Your Information Safe

We implement technical and organizational measures to protect your information, including:

  • SSL encryption for all website communications
  • Secure third-party payment gateways (we never store full credit card data)
  • Access controls and password protection for sensitive systems
  • Regular security reviews and system monitoring

While we strive for the highest level of protection, no online transmission can be 100% secure. You use our Services at your own discretion and risk.

What Are Your Privacy Rights

You have the right to access, correct, delete, or restrict the processing of your personal data, and to withdraw consent for marketing at any time.

EU/UK users also have the right to data portability and to lodge a complaint with their local data protection authority.

California residents may request disclosure or deletion of their data under the CCPA.

You can exercise these rights by contacting us at [email protected].

Where We Send Your Data

Your data may be transferred to and processed in countries outside your place of residence, including the United States, where our servers or service providers are located.

We ensure that such transfers comply with applicable data protection laws through the use of standard contractual clauses or equivalent safeguards.

Age Restriction

Our website and services are intended only for users aged 18 or older. We do not knowingly collect or process personal data from individuals under 18 years of age. If we become aware that a minor has provided us with personal information, we will promptly delete such data.

Do We Make Updates to This Notice

Yes. We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updated versions will be posted on this page with a new “Last Updated” date. We encourage you to review it regularly.